(c) No warrantor may condition the continued validity of a warranty on the use of only authorized repair service and/or authorized replacement parts for non-warranty service and maintenance (other than an article or service provided without charge under the warranty or unless the warrantor has obtained a waiver pursuant to section 102(c) of the Act, 15 U.S.C. Pahl, Acting Director of the FTC’s Bureau of Consumer Protection. “Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services,” said Thomas B. has had the warranty seal on the altered, defaced, or removed. This warranty does not apply if this product.is used with products not sold or licensed by. This warranty shall not apply if this product.manufacturer’s warranties and any extended warranties intact.

The use of parts is required to keep your.

Similarly, such statements may be deceptive under the FTC Act.Įach company used different language, but here are examples of questionable provisions: Unless warrantors provide the parts or services for free or receive a waiver from the FTC, such statements generally are prohibited by the Magnuson-Moss Warranty Act, a law that governs consumer product warranties. The letters warn that FTC staff has concerns about the companies’ statements that consumers must use specified parts or service providers to keep their warranties intact.

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